Privacy policy

Privacy Policy

App Name: Rahath
Service Type: Multi-Restaurant Food Delivery Platform
Effective Date: 01-01-2026
Contact Email: admin@rahath.in

1. Introduction

Rahath respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Rahath mobile application and related services.

By using the Rahath application, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use our application:

Personal Information

When you create an account or place an order, we may collect:

  • Name

  • Mobile phone number

  • Email address

  • Delivery address

  • Account login details

Order Information

When you place orders through Rahath, we collect:

  • Restaurant selection

  • Food items ordered

  • Payment information

  • Order history

Location Information

Rahath may collect your location data to:

  • Show nearby restaurants

  • Provide accurate delivery services

  • Track order delivery

Location access may be requested through your device permissions.

Device Information

We may automatically collect certain device information including:

  • Device type

  • Operating system

  • App usage data

  • IP address

This helps us improve app performance and user experience.

3. How We Use Your Information

The information we collect may be used for the following purposes:

  • To create and manage user accounts

  • To process and deliver food orders

  • To communicate order updates and notifications

  • To improve app functionality and user experience

  • To provide customer support

  • To prevent fraud or misuse of the platform

4. Sharing of Information

Rahath may share your information with:

Restaurants

Your order details and delivery information may be shared with restaurants to prepare and fulfill your order.

Delivery Partners

Your name, contact number, and delivery address may be shared with delivery partners to deliver your order.

Service Providers

We may use trusted third-party services for:

  • Payment processing

  • Cloud storage

  • Analytics and app performance

These providers only receive information necessary to perform their services.

5. Data Security

Rahath takes reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

However, no internet transmission or electronic storage method is completely secure.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Users may request account deletion by contacting us.

7. Your Privacy Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your account and data

  • Withdraw permissions such as location access

Requests can be made by contacting us at admin@rahath.in.

8. Children's Privacy

Rahath services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will delete such data.

9. Changes to This Privacy Policy

Rahath may update this Privacy Policy from time to time. Any changes will be posted within the application or official platforms.

Continued use of the application after updates indicates acceptance of the revised policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: admin@rahath.in